We want you to be completely satisfied with your purchase
30-Day Returns
You have 30 days from the date of delivery to return your items for a full refund or exchange.
Unused & Original Packaging
Items must be unused, unwashed, and in their original packaging with all tags attached.
Quick Refunds
Refunds are processed within 1-7 business days after we receive your return.
Shipping:
Shipping: Orders are shipped by third-party suppliers after payment confirmation.
Delivery usually takes 5–13business days from the date of order.
Tracking will be emailed where available.
Contact info: Pawcleansashop@gmail.com
Refund & Returns Policy
Returns If you are not satisfied with your purchase, you may request a return within 7 days of delivery, provided that:
• The product is unused
• The product is in its original packaging
• Proof of purchase (invoice or order number) is provided
Refunds Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 1–7 business days and returned to the original payment method used at checkout.
Non‑Refundable Items Refunds may not be issued for:
• Items damaged due to misuse or negligence
• Items returned without original packaging
Damaged or Incorrect Items If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos so we can resolve the issue quickly.
Contact Us For any shipping or refund queries, please contact us at:
Email: support@Pawcleansashop@gmail.com.Phone: [ 0782980268]
Business Details Pawcleansa.shop
Sole Proprietor Operating in South Africa
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